WELCOME TO PETE’S SERVICE CENTER

Pete’s Service Center is a premier auto repair shop serving Indianapolis and the surrounding areas. Since 1955 – we have been providing exceptional car service and repair for all vehicles including Mercedes, BMW, Volvo, Acura, Ferrari, Jaguar, Porsche, Ferrari, Volkswagen, Volvo, and may more. You can depend on us for quality services delivered quickly and efficiently.

At Pete’s Service Center, you will get the knowledge and experience that is necessary in order to make good decisions regarding repairs on your vehicle.  Contact us today at (317) 283-7555.

• Save Up To 35% Over Dealer Repairs
• 2 Year/24k Service Parts Warranty – Contact Us for Details
• Restoration & Storage Services for European Classic/Historic Cars

Google Rating

4.5

Based on 177 reviews

Pete's Service Center

4.5

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Cheri Tolley

02:32 20 Feb 21

They are always honest, reasonable, and do great job. I'm a single Professional and I only trust them for my repair work.

nino spuria

16:24 11 Feb 21

Problem isolated. OEM part installed. Good communications.

Jim Wilson

22:10 10 Feb 21

Prompt and friendly service.

Alan Norris

22:13 04 Feb 21

I was contemplating getting an old Citroën 2CV as a special-occasion / conversation-piece car, but, not being mechanically inclined, wouldn't consider actually buying one unless I could find someone who could service it first. A neighbor who knows Eric told me about him and Pete's, so I went to check it out. Eric gave me a tour of the place, showing me what all they do, plus I could see the cars that were there, and that gave me the confidence to go ahead and get one. I've already had it there a couple of times and was so satisfied by what they did (and what they charged for it) that I'm going to start bringing my main car there for service, too (rather than to the dealer I've been going to--especially since it's also an auto-enthusiast's car--exactly what Pete's specializes in).

R JiZzLe

02:13 04 Feb 21

Great service on my Mercedes. I'll definitely be back.

Timothy Moran

17:16 28 Jan 21

Communication was fantastic! They send out very detailed estimates with pictures and detailed breakdown of what’s needed. They also prioritized the issues, and mentioned some things should be saved for future maintenance. Wasn’t cheap, great service never is. Only thing that would’ve really made it exceptional is efforts made to vacuum or clean windows. I’ve had that with oil changes elsewhere and it’s a really nice touch.

al adams

03:44 26 Jan 21

Brett and Josh were Great! Very Professional and very easy to relate to. The quality of the repair was Excellent! Will recommend them to all.

David Wagner

21:29 20 Jan 21

Had another great experience at Pete's, it feels good to be able to trust a shop..see you next time!

Ken Oswald

21:00 13 Jan 21

I was treated far better at Pete"s than at the Land Rover dealership. They were extremely nice and kept me informed on the progress of the repairs.

Jazz

12:36 28 Dec 20

I brought my daughters car here based on the good reviews. I spoke to Brett several times regarding her car, he was very communicative and informative. She had a major oil leak and power steering leak. They did an excellent job on her car as far as fixing those leaks. While it wasn't cheap, it was still worth it because she no longer has a leak. Right now we do have to take it back because it's making a noise that it wasn't before, actually a very loud noise that was not there before. I spoke to Brett again about it, and he said to bring it so they can look it. I would definitely bring her car and/or any other foreign (which I plan on purchasing one soon). I would highly recommend this place for their foreign cars!

Cesar Orellana

15:33 19 Dec 20

Professional and reliable service 👌

Rich L

02:22 17 Dec 20

Used Pete’s Service Center for a Pre Purchase Inspection of a Porsche from a local independent shop. Inspection was one time and comprehensive, with clear pictures and notes. Was very useful in both seller and buyer having a basis for negotiation on repairs.

Stan Cuppy

20:25 07 Dec 20

Helps with isolation of starting issues with Range Rover and resolution

Marti Steussy

18:57 06 Nov 20

Got me in promptly, stayed in touch on progress, parts took overnight but I’d been forewarned. Nice place to work with.

Cindy Fox

20:22 20 Oct 20

Great communication and professionalism.

Emily Dusel

21:51 14 Oct 20

I can't say enough good things about Pete's. They were speedy to get me in, kept me up to date via text message, and I thought the prices were reasonable and fair. Highly Recommend!

Tony Jon

15:42 08 Oct 20

Great service on my wife's Audi A5. Good ppl. We would return if needed. Thanks

Marina Grabovsky

19:55 27 Sep 20

I love taking my car to Pete's Service Center and have been doing so since 2004! The prices are cheaper than competitors for my Lexus, the staff is ASE Certified and Eric, the manager is great at what he does! Everyone there is knowledgeable and efficient. I've referred all my family and friends there

Barbara Townsend

19:26 27 Aug 20

Never been to Pete’s before although I’d heard good things about them since the 70’s. I came in a closing time with what I thought was an urgent problem. I had been to the dealer who wouldn’t look at the car even to give me an estimate. They told me to come back the next day at which time they would look at the car only if I had them do the work. They were dismissive and didn’t show much concern for my situation.Nothing like that at Pete’s! It was near closing time but they showed concern for my problem, looked at the car, gave me a picture of the damage and an estimate. They wouldn’t let me drive it and the owner took me home. I really appreciated that since I’m a widow and didn’t know who to call on short notice and since I knew I’d be Ubering all the next day.There was no “We’re all booked up”. They got it in the next day, I had it back on time and the car drives great.I will now be coming here for all my service needs. I’d been going to the dealer out of habit since all my previous cars were leased. Not any more!If you have a foreign car, I’d definitely recommend Pete’s Service Center.

Karl Mann

17:32 05 Jul 20

Excellent and friendly service, cheaper than dealership

Greg Morical

14:55 17 Jun 20

Terrific experience. Meaningful repair work ($2,300) completed well. They did a great job of communicating with us. When we picked it up, the car looked great (inside and out).

Denise Payne

17:35 30 Apr 20

I wanted to say thank you for looking after my car and resolving my problem as I had went to the dealership and was not very happy with that experience. I would recommend Pete service center to anyone without a doubt. They are very professional and reliable the best customer service and reasonable prices.

Matt San Filippo

16:23 26 Apr 20

Had a great experience! Very professional, and figured out what was wrong with my vehicle quickly.

Ericka Lewis

23:41 03 Apr 20

Hi,I wanted to share the wonderful experience I had working with Eric and Trevor. I had some extensive work completed on my 2015 Mercedes, and let me tell you, Eric walked me through each and every step of the way. He kept me informed of what was taking place with my car and explained things to me a couple of times(thanks for your patience:). Eric kept me updated each time I needed to know additional information as he received it. They were also able to work with me to find additional funding for my car. I will NEVER take my car anywhere else. You all have a customer for life! I have already told my family and friends about you guys! What a great experience! I picked my car up today, and it runs like a brand new car! I’m so excited! Again, I can’t thank you enough!

Emma Harris

14:17 31 Mar 20

Really great people to work with! Honest and helped me prioritize repairs.

George Lynch

09:56 12 Mar 20

Fair prices, honest, and reliable. They repaired my 2004 Jaguar cooling system and when a hose they fixed broke again the following month replaced it free of charge.

alla bonjour

02:21 01 Feb 20

We owe Vande plus JaguarWe had issues to start car, Petes service took care major issues replaced hood strings,Also new battery, oil change and fuel pumpBest part complimentary car detailVery happy

Angela Hickman BS, CPC, CPMA, CPCO, CEDC

15:56 28 Jan 20

There is no other place I would take my Mercedes Benz than to Pete’s. The mechanics are World Class and treat you with respect and professionalism. The owner, Eric, kept me informed and made certain I had a loaner vehicle since I also had body work done after the mechanical work. Great guys who were always very positive and made the experience worth every penny.

Ryan Weiss

05:07 04 Jan 20

Great service, fair prices and fixed my vehicle and got it back to me exactly when they said they would!

Rick Sumner

04:48 29 Dec 19

They helped me restore and then serviced my 2003 Porsche Targa and I have nothing but good things to say about them!! Eric, Seth, Bill and the rest of the staff are proficient and professional. They have my highest recommendation.

Natanel talkovski

01:14 29 Dec 19

Had my car and my employees cars serviced at Pete’sAlways got the best service At a fair priceI would definitely recommend them

Miles Mattingly

01:04 29 Dec 19

I wouldn’t take my Audi A8L or my wife’s Mercedes anywhere else. After having tried a handful of other shops over the years I am glad I finally found Pete’s. Its awesome to have a place that really specializes in foreign cars and is priced below the dealers.

Peter Harris

22:38 28 Dec 19

Fast, professional services from the experts!

Linda S

19:49 18 Dec 19

So grateful to have found this Service Center so I don't have to take my MINI to the dealer and deal with their run-around/prices/and sales pitches. Eric treats my vehicle as if it were his own, meets the time estimates he sets, and the prices are reasonable and fair. Highly recommend.

Mike Knight

19:32 16 Dec 19

My car had been sitting for several weeks and when I went to drive it, it was dead. I called Pete’s Service Center and asked if they would be willing to stop by our house to jump the car (we live in the neighborhood) and he said he would be here in a short while. He arrived within 10 minutes and my car was running shortly thereafter! I can’t thank him enough for the speedy response and would highly recommend them.

Kelly Senn

18:58 18 Nov 19

I began to take my cars to Petes 10 years ago after he had serviced My families cars for years. They are the most professional, transparent and reasonable priced in town!

todd wentico

18:48 25 Oct 19

They've been taking care of my cars for a long time always good service

daniel spitzberg

12:33 06 Aug 19

Professional,friendly,efficient

Brian carey

13:41 19 Jul 19

I took my 1971 Chevy Malibu to their new location/Classic Storage on 56th Street. They did an outstanding job of not only diagnosing the issue the first time but fixed it. Runs great! I will be taking the Malibu back to them for more restoration work.

Sherry Liz

21:36 08 Jul 19

These guys always take great care of me and my older CLK500 convertible - even when I don't have advance notice! They are the best, and I have them working on my husband's car now, as well as a lady I met at a dealership who was very upset with the dealership service and pricing. Pete's is great. Straight shooters who know what they are doing!

Deborah Freeman

07:36 21 Jun 19

Outstanding job with great professionalism, speed and customer service

Benjamin Hall

01:41 15 Jun 19

Great place! The service is awesome and the people there are very nice and friendly! They have very good prices.

Kate Sochar

14:11 13 Jun 19

I will never take my Volvo anywhere else! Kind, professional guys have always taken great care of my 740 GLE. They even worked with me when I needed a bit of time to pay the bill. Highly recommend Pete's Service Center!

Lena Lucas

20:32 23 May 19

Pete's Service Center did an amazing job fixing multiple issues with my Audi. Not only it was very fair price but they fixed the car super fast. I know if I took it to Audi dealer it would take at least 10 business days vs 3 days with Pete. Eric - the owner is also super easy to communicate with. He is always answering the phone and even called me after the repair to see how I enjoyed driving the car. I can tell that Eric really takes pride in what he does. Definitely coming back

Herold Beneah

08:24 11 May 19

Despite the very high cost of the service on my BMW X3 (A whooping $4400 on water pump, thermostat and front and rear break pads); I feel good about the workmanship and the warranty. I will remain a customer for sure for my peace of mind; my only wish would be a request for a little slack on the punishingly high labor costs; otherwise great service!

Lorri Knapp

15:48 07 Mar 19

Wonderful service

Lisa Gregg

17:32 19 Feb 19

Wonderful, friendly people to deal with, they took great care of our car, and absolutely went above and beyond! Will never take the car anywhere else!

Ian Bennett

16:50 08 Feb 19

All class at Pete’s. This is your go-to place for any bmw.

Frank Yay

01:55 25 Jan 19

I had my car at the shop they placed my car outside someone hit my car amd they wont take responsibility for it. I already overpay them for the work they do amd they have no signs posted OUTSIDE stating they are Not responsible. Im wasting another couple thousand dollars to sue because this is not right!!!!!TALKED THINGS OUT WITH ERIC AND GOT THINGS TAKEN CARE OF!

David Sunstrom

19:24 22 Jan 19

I have a "classic" 1981 Mercedes 300TD wagon and have been pleased with the level of service here. The invoiced amounts have all come in at the estimates.

Skip Berry

22:59 20 Dec 18

I've been taking cars to Pete's for more than 20 years, and I've never had a bad experience. The current staff is top-notch-- always great service. Not the cheapest game in town, but you get what you pay for-- and what you pay for at Pete's is an outstanding experience. Highly recommended.

Andy Wright

03:55 04 Oct 18

I am so thrilled to have found Pete's Service Center! They did a phenomenal job on my old Land Rover. I was a bit apprehensive to try a new repair shop- my vehicle is quite durable and honestly doesn't require much maintenance. But Indy's potholes proved otherwise and I needed service badly. The location is great for me, they assisted with a flatbed recovery truck, the repair was done with incredible speed, decent cost, and most importantly, my vehicle runs like a champ again. I honestly did not want to park it after picking it up- lolSeriously, I am very grateful for their professional work, they even noticed that my radiator cap needed replaced and they kept the old original one for me as a souvenir!Nice touch Seth and crew- thank you all very much! You have a new loyal customer 🙂

Dii Lii

21:52 18 Sep 18

When I had a problem with my engine couple years ago. It’s when I called Pete’s and talked to Eric he helped me and repaired my engine within a week. When all the outer repair shops had my car for months. Thank you very much for keeping my BMW running. Now I am a customer for life !

Daryl Thompson

21:42 18 Sep 18

The team at Pete's deliver excellent service quality across the board. They are knowledgeable, courteous and provide a quick turnaround. Hats off to Eric, Seth and Kevin for taking great care of my Cadillac Eldorado. Awesome work!!!

Paul Blades

21:38 21 Aug 18

As usual, Management has gone out of their way to be helpful, and the bond of trust continues. Recently I had a bluetooth/DVD player installed in my Volvo XC90 at Best Buy Geek Squad. The installation went smoothly and the system works well (only Volvo parts were used). Unfortunately a "side" issue resulted in a sensor alerting me to an Airbag issue which according to Volvo, can only be turned off by a Volvo technician.I brought my Volvo to Pete's thinking here we go again, I am going to be charged to turn off a warning sensor for a problem that does not exist. Even though Volvo itself told me this sensor was tripped by the stereo installation. My fear was that Volvo wanted to charge me to analyze an airbag problem that didn't exist.On visiting Pete's, I spoke with Eric who immediately ran the scanner and took all the necessary time to clear the alert, never once spoke of a charge, and he did not charge me. I could not be more grateful.

Ethon Begoun

16:38 10 Aug 18

We broke down in the middle of the night 200 miles from home and having no luck at the Jaguar dealership found ourselves at Pete's. We took a room for the night locally and showed up in the morning and we were met by the owner. He took our car in made arrangements for a loaner car and repaired our vehicle honestly and professionally at a very reasonable price.I am glad that they where there to help us or I fear I might still be stuck with a broken down MUCH THANKS TO ERIC AND HIS TEAM!!Ethon Begoun

Charles Davis

22:33 02 Aug 18

My experiences at Pete's Service Center have always been excellent. I have been servicing my cars - BMW and two Mercedes - there for a number of years. I have always received superb service. They are best problem solvers, most knowledgeable, honest, and friendliest group I have ever worked with.

Kurt Allen

20:19 31 Jul 18

We've taken our vehicles to Pete's for several years. The level of service and understanding of our vehicles has been excellent. Eric and his team really care about you as a customer, it's not just about the transaction. I highly recommend my friends and family to Pete's

Sean Norton

21:11 25 Jun 18

outstanding job of skill, speed and customer service

Bill Indy

13:07 21 May 18

No better mechanics

Gregory Warsaw

19:33 03 Apr 18

03 sl500 was taken care of very promptly and correctly. Recommended for great service.

Lindy Pruett

22:16 30 Mar 18

They had my car for 6 months to adjust the caborator

Crystal Mehta

16:38 28 Mar 18

I had an absolute wonderful experience here. I called about replacing a head light on my Mercedes. They said to just stop in and they would take a look. I stopped by after work and to my pleasant surprise he went outside right away (in the pouring rain might I add) to fix the bulb. While fixing the bulb he noticed a spring was missing which would have caused the bulb to melt the plastic! After he saw that he was able to get the car in the shop and have the mechanic quickly fix that issue. I was so impressed by the the work ethic and ability to help right away! I literally only there for 30 minutes and my headlight was fixed. To make my experience even better they just charged me for the bulb! Therefore, the cost was a 1/3 of what the dealership quoted me on the phone and I would have had to wait 1/5 weeks to get it fixed. This place is amazing and I would highly recommend it to everyone!Top notch customer service. (FYI I have also visited the one in the Carmel which was great as well!)

Malavika Rajasekharan

17:31 21 Mar 18

I get my BMW here all the time and the service has always been done timely and the professionalism and quality of work is top notch. Although the services may seem pricey, I would say it is worth every penny I spend. Eric is always my go to guy at this place , he’s very welcoming and he ensures that you recieve personalized individual attention. He always calls you back with regular updates on the status of your car and he explains all services being perfomed clearly. I could not be happier and would recommend this place to anyone that wants quality service anytime!

Eugene Gardner

06:50 17 Mar 18

I have been taking my car here since last year and have always received great service. They always call before starting any repairs and explain what is going on.Highly recommended.

Shawna O'Riley

17:45 14 Mar 18

Excellent customer service! Get my car back to me in a very timely manner!

andy rosenthal

20:05 06 Mar 18

Pete's Service Center had been servicing my cars for 7 years. I won't take my vehicles anywhere else! The quality and craftsmanship are unrivaled and the expertise across all high end vehicles is truly unique. Eric, the general manager, is welcoming, thoughtful and thorough. I know when Pete's services my vehicle I'm getting the highest quality at the fairest price.

Casandra Sanders

14:54 06 Mar 18

Pete's Service is top notch! Their professionalism and accuracy with BMWs is beyond compare. The Best in town, with experienced mechanics, outstanding payment options, warranty on all services, and detailed description of your autos overall health. We give Pete's AAA!!!! SPECIAL THANKS TO ERIC FOR HIS OUTSTANDING SERVICE!!!!!

REFORMATION MINISTRIES FAMILY WORSHIP CENTER

23:39 05 Mar 18

I drive a 2008 Mercedes R350....petes is the only place we allow​ to work on our automobile... they Are fair,...and they perform superior work. Erick and the crew are top notch and I recommend them HIGHLY!!

Anthony Tucker

12:51 07 Feb 18

This was my first time using Pete's Service Center and I'll definitely be back in the future. The work was done faster than I expected and I felt the pricing was fair.

Milton Britton

19:58 26 Jan 18

I recently purchased my first luxury vehicle. An Acura TL. I originally started to take the vehicle to my local Acura dealership for service. I had a few friends and family members who recommended Pete's Service Center, as they have a reputation for being a family-oriented business with extremely reasonable pricing structure for repairs, fair and professional service, and most importantly convenient and efficient service completion times.Seth and Eric are phenomenal in recommending on necessary/important service that is needed for the vehicle and have worked with me several times regarding pricing.If you own a luxury vehicle and want fast, friendly, family-oriented service, don't walk, RUN to Pete's Service Center.Your ride will be forever grateful that you did!

Sean Norton

21:36 21 Nov 17

I had a fruitful experience at Pete's. The staff looked out for my best interest and did a high quality job with service and repairs.

Shirley Lime

23:26 13 Nov 17

Very professional. Will explain what they are doing and what needs to be done sooner than later.

Dave Bowman

22:07 08 Nov 17

We had Pete's employee's inspect a used car for us. As we would expect it was completed in detail. It was an Analysis in detail.One of the primary reasons for choosing Pete is we trust their work performance and fairness for their customers. While they did find some work that should be done I would rather that we know and have it scheduled rather than risk not knowing and not getting something brought up to standard.

Lauryn Brunson

15:02 08 Nov 17

I have been pleased with Pete's services since my first visit in October of 2016. I have no compliants! Trusted mechanics and very nice people!

Vernon Back

18:08 07 Nov 17

Pete's always is responsive and does great work.

Thomas Sullivan

16:26 07 Nov 17

I wanted to take the time to write a positive review about Pete's Service center because we are so quick to always write something negative vs positive. I took my 2007 BMW 750IL because it just died on me while driving. I didn't know a shop that could work on my car as I am fairly new in the area. You just never know what someone is going to tell you and if it is true or not.Well, Eric told me it was going to be a few days to really inspect the car fully and the dollar amount up front for the inspection. I agreed to the price and waited for the call.I spoke to Eric a few days later and he walked me though the entire invoice of the high priorities , the musts and the ones that can wait... but not to long.It was a extremely long list , but very detailed in every step of the way. While the list was long and overwhelming I felt extremely comfortable that they were being fair, honest and reasonable. They never came back to me and said " we need to add more money on the bill because we found something else". This goes to show you that they really did take their time and check everything and stood by their word. I did everything they said was wrong. I did it over a 1.5 months only because I was traveling and because of the cost.I am in the hotel business and to me it is all about taking care of the customer. These days businesses always try to make fast money on people. THIS is not the case with Pete's . I felt that I was top priority and it was a partnership though the whole process. I highly recommend Pete's auto care service. I really enjoyed the team members at the shop and learned about my car during the process.

Josh Tarble

13:20 07 Nov 17

We had a really good all around experience at Pete's. Service and was timely and high quality. We had a couple larger issues, they kept us updated and gave the car a little extra attention to make sure they were fixed. Prices were on the high-end, but not unreasonable at all. We will be bringing our car(s) back for all our needs.

Matt Spickelmier

22:03 06 Nov 17

Purchased older BMW to restore and these boys did a heck of a job for me,. I will absolutely be a faithful client in the future

Robert Brack

13:16 08 May 17

I HIGHLY recommend Pete's Service Center. They go well above and beyond to take exceptional care of us every time we come in. I will be a customer for life!

Seth Burrell

18:44 06 May 17

These fellas are the best by far! Seth and Eric are true pros, that know my vehicles and all of their eccentricities. They've helped me keep my 4 vehicles in perfect condition now for the last 5 years since finding out about Pete's.The mechanics are the best in the business.Not only do they have the expertise to keep my newer European cars in great shape, (Travis my BMW master!!) the shop foreman Bill and Mechanic John, do all of the work on my classic car too!It's truly an art what these guys know about classic cars! A dying art!I'm so grateful to have found Pete's and their top notch team of pros!I recommend them to everyone. And you should see the amazing cars they always have there! If you can find a parking spot that is!A full parking lot all of the time, tells you right there, this is the place to go!

Barry King

22:46 21 Apr 17

Eric, Seth, and the auto technicians do a great job maintaining my Saab. I always know what needs to be done, how long it will take, and how much it will cost. No surprises. They've cared for my car for years and I wouldn't take it anywhere else.

Kristjan Sokoli

22:24 25 Feb 17

Have had a great experience here. Pete makes sure customers leave happy

Frank Mendez

22:18 10 Dec 16

Great Customer Service, and Honest Staff.

Talmadge VICK

20:48 27 Sep 16

For seven years I have been a customer of Pete's Service Center, I have recommended nine people with high line cars to Pete's each have had a great experience with Eric, Seth and Pete's. The ironic part is that I live in Evansville, IN. which is three and half hours from Indy where Pete's is located. I travel and spend the extra money up and back , because of the trust, service, and excellent workmanship. of the total Pete's team. I recently recommended to a friend in Evansville to drive up to Pete's, He had his car serviced and also concluded it is worth the drive and Pete's is his primary choice for service to his Benz.. Thanks Eric and Seth, and the mechanic's for your professionalism and great service.Sincerely,Talmadge Vick II

Mary Moriarty Adams

19:00 25 Aug 16

Pete's Service Center has been providing service on my BMW for quite a while. Most recently they serviced my car with an oil change and new front brakes. When they were in the process of performing the oil change it was discovered that the oil filter housing gaskets were leaking. I was immediately contacted and informed about the problem. I told them to move forward with the repair. I am always treated in a very professional manner and the car is always ready at the time it has been promised. As well, I am updated through the day if any additional issues are found with the car. I will continue to go to Pete's Service Center for the care of my BMW. Mary Moriarty Adams

Fabi Abreu

22:53 02 Apr 16

Great place and honest business.

Patrick Hinson

22:38 16 Nov 15

I have been with Pete's for about two years. At first I was unsure. However, they carried me through a very rough time with my SAAB, and managed to pick up and fix what was mis-diagnosed elsewhere. They even brought me into the garage to personally show me the issues. Needless to say, I really trust their service now!!!

Travis Street

17:36 12 Sep 15

I have had terrific experiences both times when I took my BMW 528i to Pete's. The first time was in late July when I needed my front control arms replaced along with some break work. The cost was reasonable and I felt the quality of work was outstanding. The second most recent visit was necessitated by a blown tire. I was driving down meridian and a tour bus cut over into my lane and I blew out my right rear tire jumping a curve to miss the bus. It just so happened I was near Petes when this happened. I attempted to change my own tire but the stock BMW jack was trashed. So on a whim I called Petes for help. They sent Travis over in 10 minutes with a jack and he had my tire replaced in no time and then he had me bring my car back to the shop to make sure the spare was in good shape to drive. And they didn't even charge me even though I asked them. You don't get that level of customer service from big repair places like Dryer, which is why I will always be a loyal customer of Petes for years to come. Thanks again Eric and Travis for the outstanding customer service.If you are a BMW owner and considering Pete's for service, you won't be disappointed this is a great place to take your vehicle!

James Cochran

22:53 26 Aug 15

Pete's was a great place to get our 2003 Passat front brakes overhauled, and to get the radiator system flushed and cleared. The staff was very friendly and courteous. They took the time to explain the work being done, and answer any questions. The staff had expert knowledge in Volkswagens, and "fixed it right the first time".

Aaron Boyd

15:56 25 Aug 15

I own an 06 Audi A8L with over 200,000 miles on it and I have enjoyed personable and reliable service from these guys. All of my repairs and services have been proficiently and professionally done. Eric and Seth have help me to maintain and care for my Audi. Mechanics are on point and work is done timely and as promised!

Kevin Caraher

14:41 21 Aug 15

Took my 1970 Volvo P1800e into Pete's because I was having some rattling noise coming out of the gearbox that was baffling the heck out of me. I couldn't figure this out on my own so I took it in to Pete's. Eric and my technician there were great ! Eric spent some time verifying my problem and the tech discovered that there was a plastic protective covering under the gearbox that had worked it's way loose and was rattling. My charge was minimal to fix it.I got to thinking that if I took my car in elsewhere they might have misdiagnosed my problem and told me I needed the gearbox rebuilt. I trust Eric and Pete's not to mislead me like that.Also when I picked up my Volvo the tech spent several minutes with me going over some other concerns of mine with the vehicle and telling me what was a priority to fix and what wasn't. That conversation will definitely affect my future repairs with Pete's. I love and trust the guys at Pete's. they are great ! They know their older vehicles !

Eric Askew

13:34 27 Jul 15

Great service at a fair price! I've taken my car back multiple times now and I always get my car back the same day.

shannon dakin

00:30 23 Jul 15

The staff at Pete's have taken care of my car for the past couple of years. Their service is the best! I highly suggest the 49th and Penn location as they never fail to assist and take care of everything. I know that if I call with a problem they'll get it sorted asap!

Chris Wright

23:10 20 Jul 15

My wife and I have had our cars serviced at Pete's Service Center for more than ten years. They have always delivered fair estimates and dependable repairs. They have always taken care of our issues very quickly, getting us back on the road in as little time as possible. I would definitely recommend them and I will not hesitate to call them again when repairs are necessary.

James Knight

17:05 16 Jul 15

Pete's Service Center has always provided outstanding customer service during every visit. They are committed to doing the job right the first time, and have earned my commitment to always have my vehicle service there.

Will Turner

16:15 16 Jul 15

I've been taking my BMWs here for service for 10 years - honest and reliable. I would highly recommend.

Jacob Trick

15:15 15 Jul 15

Eric, Seth, and the other mechanics at Pete's were excellent! They were very prompt in fixing the issues with my Mini Cooper, and were very accommodating in their services. I will be recommending them to all my friends with foreign cars!

Barry Foster

19:31 08 Apr 15

Very fast service & done at the last minute. I called needing a headlamp bulb replaced and they told me to come right over. Went next door to Noble Romans and ate lunch, and by the time I returned (less than 30 minutes) the work was finished and I was on my way. Great customer care and friendly service.

Lavour Lewis

02:47 07 Aug 14

Excellent service. After doing a great job on the repairs that were needed, when I came to pickup my car Eric took the time to explain many of the features and controls to my Audi A6 due to me not having a manual for it. Every time I called with a question Seth and Eric pleasantly answered all of my questions in detail. I highly recommend this service center.

Meen Greene

18:32 21 Jul 14

Eric Grabovsky and the entire staff are excellent mechanics. They really know your vehicle and offer GREAT customer service.I will always trust Pete's to repair my vehicles !

Pradeep Kumar Jangam

15:57 21 Jul 14

UPDATE: Team at the service center was kind enough to drive around and verify what was wrong and are going to check lot of other things on the car as well. Much appreciate their help and it will probably resolve the brake issues and the engine choking issues as well!An utterly miserable group of individuals who charge you $200 for an oil change and say car looks excellent in condition and viola! the next day you notice break pads burning out.. Did they not even look at it as part of 30 point inspection? I wonder what these people are worth at all for.

Greg Wellings

11:07 17 Jul 14

Pete's Service Center did right by me every time I needed service on my BMW's. Eric and all this team were professional, courteous and attended to all my needs. There is never a second thought in my mind where I go to get great service foreign or domestic vehicles. A+, 2-thumbs up and a gold star!

Shary Johnston

21:34 15 Jul 14

I have been a Pete's customer for over two decades and continue to refer friends and relatives to this business because of the quality of service I have always received. At Pete's, you can feel confident that the needed repairs will be professionally assessed in a timely manner, and the work will be done in a quality manner. I totally trust Eric, the Manger, and his staff to maintain our vehicles ( we have had Mercedes, Volvo's and BMW's) because they are honest, reliable and efficient.

Ted O'Connor

15:54 15 Jul 14

I have been taking both of our vehicles to Pete's for about 3 years now and always get great service. We had a Saab that we no longer own that had a heater/air issue, they told us that they may not be able to get the part due to Saab being out of business and didn't want to tear the dash apart without being able to fix the problem. Most shops would have done the opposite.Email updates on your service schedule are a great reminder and I can almost always get my car in for an oil change/checkup on a day that works for my schedule. I won't take my cars anywhere else!

J. Brian Anderson

20:42 13 Jul 14

Picked up a nail in my tire driving on 70 from Columbus, OH. Stopped by Pete's and Eric the GM accommodated a Saturday walk-in, removed a nail and plugged my flat, checked it for air-tightness, and sent me on my way. He was extremely helpful, very polite, super quick, and DIDN'T EVEN charge me for the plug! Wow, that was totally unexpected! He went above and beyond to help out a local without expectation.It's always tricky getting your car fixed when you don't have lots of automotive knowledge but I'd only hope to do business with someone as open and fair as these Gents. Always ask for quotes or estimates and by all means price check any garage, it's definitely hard to find the 'right' mechanic but you should definitely give them an opportunity. If my sedan ever has an issue I wouldn't hesitate to do business with them.

David Gabovitch

14:13 10 Jul 14

Took two cars to Pete's - a BMW and an Audi. Had great service! Eric took great care of us and the cars are working once again!

Michael Salemi

11:50 09 Jul 14

Great service with great pricing! Pete's Service Center understands all things automotive and they're techs are some of the best in Indianapolis.

gabby hays

01:19 06 Apr 14

I have been a loyal customer of Pete's Service Center for over 5 years and was introduced by my father, who has trusted Pete's with his beloved BMW for about 10 years. The service advisors at Pete's perform regular maintence 2 times a year and any repairs that need to be done on my Lexus. I have had plenty of customer experience with other repair shops and can honestly tell people that I never felt as confident about the condition of my car as I have since Pete's became my go to shop. Not to mention, I have scheduled appointments for the same or next day with fast turn around time. On several occasions they even provided me courtesy rides to/from home and work when my car was being serviced and this was a tremendous help.The staff is friendly, hard working, informative, knowledgeable, punctual, and the bottom line is that I'm a happy customer and I recommend Pete's.

Matthew J

12:29 07 Nov 13

I was in the Indianapolis area visiting a friend when a service light on my Audi A6 came on. I live several hours a way and not feel comfortable driving all the way home not knowing what the problem was. I was planning on stopping by the local Audi dealer when another friend suggested I go to Pete's Service Center as this is who they used for their Land Rover and I would get service faster and for less and he know they serviced Audi's. So I went by their shop near Broadripple and the manager Eric said he knew my friend and that they have been servicing his cars for a few years now. He got my Audi in within just a few minutes and was able to take care of a small issue, turned the service light off and it's been about a week now since I've been back and I've no further issues! Sometimes life really is all about who you know....thank you Pete's for taking such great care of me and if I lived in the area you would certainly have earned my future business.

Karen Angelini

17:17 12 Sep 13

On several occasions you have done major repairs for me on my S Type Jaguar. All done promptly and properly. Further, your staff is always very friendly, helpful and act in a professional manner. You have earned my business over and over, and I refer everyone that I meet that has a repair need and hope they will all show up at your shop. Thanks Eric and Jefferson, best of success to you and Pete's.

Ericka Nelson

20:49 27 Jun 13

After experiencing steering - alignment issues, Pete's Service Center saved the day. Everyone I communicated with, including technicians and managers were fantastic. Pete's employees made sure that I was satisfied with their service, and they were professionals who took the job seriously and most importantly delivered results. Wishing nothing short of success for Pete’s and the people they will help.

Stacy Adams

12:59 19 Jun 13

I have been bringing my Volvo Station wagon to Pete's for over 5 years now. They always take good care of my car. They always due an inspection when i have an oil change and the give me a good honest recommendation on what needs to be done on my car. Everyone was very knowledgeable and friendly. I feel very comfortable as a woman taking my car to Pete's. They take there time to let me know what my car needs and what it does not need. And that to me is very important.

Samuel Lowe

13:52 02 May 13

My past and current history with Pete's was and is very positive. Great service has made my decision to to keep coming back very easy.

David Diggins

17:27 08 Mar 13

A friend recommended Pete's. Brought in my VW for service and have been very happy with that and with the staff. Work was solid and I will not be taking my car anywhere else, I would highly recommend them to anyone with any type of European type of vehicle.

Meredith Gardner

13:32 02 Mar 13

Service, prices and staff are the best. Pete's does all the work on my three cars, Jaguar V-12, Mercedes SLK and my Highlander.

Jody Shaw

14:26 01 Mar 13

Pete's staff has been very courteous and willing to take the time to explain everything in detail. I have not found this to be the case with other repair shops so this is much appreciated.

Greg Matthews

16:50 02 Feb 13

My dad brings his Porsche to Pete's and gets his car serviced by Eric. He's always done a great job on the Porsche and my dad is VERY particular about how his car gets serviced and has no issue taking his business elsewhere if he is ever displeased. Needless to say, my dad has been coming here for over a year now and recommended me to start bringing my car here too.I recently bought a used car from Eric at Pete's. It is a Volvo s40 and has a 100k miles on it but runs like it was bought right off the lot. Eric has been servicing it since I purchased it from him and has always done an excellent job with all of the maintenance and is often done with the vehicle before I finish brunch at Patachou's across the street.I really trust Eric with his recommendations too. He doesn't try to push extra service on me and let's me know if and when I might need to do something about any car issues.The customer is always first and it shows. Eric is a master at his craft. I plan on continuing to do business with him for years to come. I highly suggest giving Pete's a chance as they have done nothing but impress me with their quality of service.

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