Extremely professional, and accommodating! Look forward to doing further business with my GT2RS.
David M. Rusk
20:26 24 Aug 21
My Volvo was on its way out (2010 XC60) and Pete's staff immediately knew what was wrong and saved me from having to purchase a mass air flow sensor to the tune of $150+. They also diagnosed some problems better than the dealer; the dealer hadn't caught some issues and as such, they became a larger problem over time. I wish I had used Pete's sooner! Highly recommend for European cars.
20:35 23 Aug 21
I wanted to say thank you for looking after my car and resolving my problem as I had a neighborhood person to put my brakes on. I was hearing a lot a rattling and noise when going over bumps I had took it to another place not a car dealership and they could not find the problem made appointment with Pete service center and Bratt and his team took care of me. This was not a foreign car but they still took good care of me. I drive a 2011 Kia Optima. I would recommend Pete service center to anyone without a doubt. They are very professional and reliable the best customer service and reasonable prices. Thanks to Eric and his fantastic team.
GSD Rescue/Sanctuary Indy
16:42 19 Aug 21
Images were provided of all work needed prior to completion for me to verify and approve. I only trust Pete’s Service Center to maintain my Audi and prior European autos.
20:26 22 Jul 21
Complicated, somewhat expensive repair/restoration on notoriously touchy vintage Mercedes sports car handled in a timely manner. Great communication and end result. Thanks.
19:43 14 Jul 21
Eric and his team did a fantastic job servicing my vehicle.
18:20 30 Jun 21
Ive been taking my cars to Pete's for about 10 years or more even bought 1. They have always been good doing solid work. Eric especially really good guy. If you have a foreign whip i highly recommend
19:11 24 Jun 21
Never been to Pete’s before although I’d heard good things about them since the 70’s. I came in a closing time with what I thought was an urgent problem. I had been to the dealer who wouldn’t look at the car even to give me an estimate. They told me to come back the next day at which time they would look at the car only if I had them do the work. They were dismissive and didn’t show much concern for my situation.Nothing like that at Pete’s! It was near closing time but they showed concern for my problem, looked at the car, gave me a picture of the damage and an estimate. They wouldn’t let me drive it and the owner took me home. I really appreciated that since I’m a widow and didn’t know who to call on short notice and since I knew I’d be Ubering all the next day.There was no “We’re all booked up”. They got it in the next day, I had it back on time and the car drives great.I will now be coming here for all my service needs. I’d been going to the dealer out of habit since all my previous cars were leased. Not any more!If you have a foreign car, I’d definitely recommend Pete’s Service Center.
11:28 18 Jun 21
They did a great job on my truck. And overall it was good experience. My only issue with them was that my truck was not done when promised.
19:27 15 Jun 21
I have used Pete’s twice now, and have had great experiences both times. The first of which I brought my Saab in for them to replace my headlight after we lost the clip for it while trying to replace the light at home. They were creative in fixing the problem and actually used a Mercedes clip as they’re apparently almost identical. They also replaced my windshield wiper fluid nozzles and diagnosed other issues with my vehicle. They use an online system to send you information about your repair and will even post pictures and notes to help you better understand the work they’re doing before you opt-in or out of the job.The second time I brought my car in for a very last minute oil change and they actually stayed late to finish it up so I could leave for a trip the following morning. Josh is really great to work with, always greets me by name and is pleasant to talk to whenever I stop by the shop. It sometimes takes a little while to get a call back from the shop, but in my experience they stick to their promised times even if they haven’t called with an update (and sometimes even finish ahead of schedule!).
20:39 31 May 21
When I first walked in they were totally booked, but Mike said he'd work my 1979 TVR in asap. He contacted me with an opening & they resolved all issues within a few days: carburetor issues, tuning, rear brakes & chassis lube. They test drove the car to see that the engine was running & idling well. They are very knowledgeable & the price was reasonable.
21:07 19 May 21
Great people, had oil changed and a multi-point inspection done. Will definitely be going back
15:03 12 May 21
Hi,I wanted to share the wonderful experience I had working with Eric and Trevor. I had some extensive work completed on my 2015 Mercedes, and let me tell you, Eric walked me through each and every step of the way. He kept me informed of what was taking place with my car and explained things to me a couple of times(thanks for your patience:). Eric kept me updated each time I needed to know additional information as he received it. They were also able to work with me to find additional funding for my car. I will NEVER take my car anywhere else. You all have a customer for life! I have already told my family and friends about you guys! What a great experience! I picked my car up today, and it runs like a brand new car! I’m so excited! Again, I can’t thank you enough!New update 5/6/2021- The previous review was sent over several months ago, but some reason it won't allow me to complete a new review-Again, Petes' is the best!! Always professional and on time with my car. I had a wheel alignment completed yesterday, and again- Job well done! I won't take my car anywhere else 🙂 Brett is the BEST!!
16:31 06 May 21
Pete’s Service has always taken great care of all our cars. We will continue to use them for years to come.
15:59 05 May 21
Pete's customer service is great. My car was done on time, and I love the online system that tells me what my car needs and how much it costs. Easy and convenient.
15:33 24 Apr 21
My vehicle was a 28 years old and I was told by another shop that the repairs were not possible. Pete's repaired everything at a reasonable cost.
22:12 16 Apr 21
All interactions with Brett greatly appreciated but disappointing that one wheel was completely covered in orange brake dust. (After 4 new brake pads and rotors applied). All other 3 wheels were fine. Took me one hour to clean off the one wheel. Other than that, I would recommend Pete’s.
17:37 02 Apr 21
Can't say enough positive things about Pete's. Besides taking my Maserati there for outstanding service, recently an issue arose while I was getting new tires installed elsewhere. They could not figure out how to remove one of the bolts and said I had to take it to the dealership. I called Pete's and spoke with Brett and he said bring it over to take a quick look. I did and within a few minutes, he and one of his service team identified the issue. No charge and with such professionalism and friendliness. I highly, highly recommend Pete's and all the outstanding professionals that work there!
13:06 19 Mar 21
Brett was very professional as a fuel pump potential issue was EXTREMELY well handled on a very old Isuzu rodeo.Thanks again Brett for making my experience great!
20:42 14 Mar 21
My daughter attends Butler University. Her Volvo had a serious coolant leak, and I'm 200 miles away. I called Pete's because they specialize in Europeans and only 10 away from the University. Good thing we have AAA because we had to tow the Volvo. The coolant reservoir was cracked. Pete's order the part, had it fix in no time. Great service, Very Personable, Great communications. THANKS PETE'S!
12:08 14 Mar 21
I am always worried about going to a new service center because I feel like a lot of the employees are trying to upsell me and pressure me into getting services I don’t need. This was not the case at Pete’s! They are all honest and don’t charge an arm and a leg like the Mercedes dealerships do. Their customer service is top notch as well! I will definitely be back. Thank you!
Lonnie McFarland Jr
00:49 09 Mar 21
02:32 20 Feb 21
They are always honest, reasonable, and do great job. I'm a single Professional and I only trust them for my repair work.
16:24 11 Feb 21
Problem isolated. OEM part installed. Good communications.
22:10 10 Feb 21
Prompt and friendly service.
22:13 04 Feb 21
I was contemplating getting an old Citroën 2CV as a special-occasion / conversation-piece car, but, not being mechanically inclined, wouldn't consider actually buying one unless I could find someone who could service it first. A neighbor who knows Eric told me about him and Pete's, so I went to check it out. Eric gave me a tour of the place, showing me what all they do, plus I could see the cars that were there, and that gave me the confidence to go ahead and get one. I've already had it there a couple of times and was so satisfied by what they did (and what they charged for it) that I'm going to start bringing my main car there for service, too (rather than to the dealer I've been going to--especially since it's also an auto-enthusiast's car--exactly what Pete's specializes in).
02:13 04 Feb 21
Great service on my Mercedes. I'll definitely be back.
17:16 28 Jan 21
Communication was fantastic! They send out very detailed estimates with pictures and detailed breakdown of what’s needed. They also prioritized the issues, and mentioned some things should be saved for future maintenance. Wasn’t cheap, great service never is. Only thing that would’ve really made it exceptional is efforts made to vacuum or clean windows. I’ve had that with oil changes elsewhere and it’s a really nice touch.
03:44 26 Jan 21
Brett and Josh were Great! Very Professional and very easy to relate to. The quality of the repair was Excellent! Will recommend them to all.
21:29 20 Jan 21
Had another great experience at Pete's, it feels good to be able to trust a shop..see you next time!
21:00 13 Jan 21
I was treated far better at Pete"s than at the Land Rover dealership. They were extremely nice and kept me informed on the progress of the repairs.
12:36 28 Dec 20
I brought my daughters car here based on the good reviews. I spoke to Brett several times regarding her car, he was very communicative and informative. She had a major oil leak and power steering leak. They did an excellent job on her car as far as fixing those leaks. While it wasn't cheap, it was still worth it because she no longer has a leak. Right now we do have to take it back because it's making a noise that it wasn't before, actually a very loud noise that was not there before. I spoke to Brett again about it, and he said to bring it so they can look it. I would definitely bring her car and/or any other foreign (which I plan on purchasing one soon). I would highly recommend this place for their foreign cars!
15:33 19 Dec 20
Professional and reliable service 👌
02:22 17 Dec 20
Used Pete’s Service Center for a Pre Purchase Inspection of a Porsche from a local independent shop. Inspection was one time and comprehensive, with clear pictures and notes. Was very useful in both seller and buyer having a basis for negotiation on repairs.
20:25 07 Dec 20
Helps with isolation of starting issues with Range Rover and resolution
18:57 06 Nov 20
Got me in promptly, stayed in touch on progress, parts took overnight but I’d been forewarned. Nice place to work with.
20:22 20 Oct 20
Great communication and professionalism.
21:51 14 Oct 20
I can't say enough good things about Pete's. They were speedy to get me in, kept me up to date via text message, and I thought the prices were reasonable and fair. Highly Recommend!
15:42 08 Oct 20
Great service on my wife's Audi A5. Good ppl. We would return if needed. Thanks
19:55 27 Sep 20
I love taking my car to Pete's Service Center and have been doing so since 2004! The prices are cheaper than competitors for my Lexus, the staff is ASE Certified and Eric, the manager is great at what he does! Everyone there is knowledgeable and efficient. I've referred all my family and friends there
17:32 05 Jul 20
Excellent and friendly service, cheaper than dealership
14:55 17 Jun 20
Terrific experience. Meaningful repair work ($2,300) completed well. They did a great job of communicating with us. When we picked it up, the car looked great (inside and out).
Matt San Filippo
16:23 26 Apr 20
Had a great experience! Very professional, and figured out what was wrong with my vehicle quickly.
14:17 31 Mar 20
Really great people to work with! Honest and helped me prioritize repairs.
09:56 12 Mar 20
Fair prices, honest, and reliable. They repaired my 2004 Jaguar cooling system and when a hose they fixed broke again the following month replaced it free of charge.
02:21 01 Feb 20
We owe Vande plus JaguarWe had issues to start car, Petes service took care major issues replaced hood strings,Also new battery, oil change and fuel pumpBest part complimentary car detailVery happy
Angela Hickman BS, CPC, CPMA, CPCO, CEDC
15:56 28 Jan 20
There is no other place I would take my Mercedes Benz than to Pete’s. The mechanics are World Class and treat you with respect and professionalism. The owner, Eric, kept me informed and made certain I had a loaner vehicle since I also had body work done after the mechanical work. Great guys who were always very positive and made the experience worth every penny.
05:07 04 Jan 20
Great service, fair prices and fixed my vehicle and got it back to me exactly when they said they would!
04:48 29 Dec 19
They helped me restore and then serviced my 2003 Porsche Targa and I have nothing but good things to say about them!! Eric, Seth, Bill and the rest of the staff are proficient and professional. They have my highest recommendation.
01:14 29 Dec 19
Had my car and my employees cars serviced at Pete’sAlways got the best service At a fair priceI would definitely recommend them